Returns & Exchanges
We want you to love your Treaclemoon treats, but if you are not completely satisfied, you can return your unopened products within 30 days of purchase. Our team is dedicated to ensuring your bath and body routine is nothing short of magical.
Initiate Your Return
Contact our delightful customer care team via the contact form or email with your order number and the reason for your return.
Prepare Your Package
Ensure the items are unused, in their original packaging, and securely boxed to prevent any spills or damage during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing